Careers

Careers at Cayman First

At Cayman First, we’re always looking for people to fit a variety of roles requiring a diverse range of skills and talents, from a variety of backgrounds. We are looking for driven, lively people to enrich our team – people who understand the level of trust that our customers put in us, and the responsibility on our shoulders that comes with that.

Are you compassionate and determined to deliver the best for our customers? If you think you can embody our core values and want to make a meaningful difference to the people and communities that we serve, then a career with Cayman First could be for you. Whether you’re just starting out, or looking for a new company to evolve your experience, Cayman First is waiting for you.

Are you F.I.R.S.T?

Current Opportunities

Human Resources and Administrative Assistant

Reporting to the Assistant Manager – Human Resources, the successful applicant will be responsible for providing strong administrative support to ensure effective and efficient operations of the HR Department.

Responsibilities will include, but are not limited to:

  • Maintaining HRIS system and employee records
  • Assisting in the recruitment of staff, including preparing advertisements, screening and testing of applicants, scheduling interviews and due diligence checks
  • Assisting with onboarding procedures, including new hire orientation
  • Assisting with performance management
  • Coordinating staff training sessions and educational courses
  • Organizing staff events
  • Providing backup coverage for the Front Office

Requirements:

  • Bachelor’s Degree in Human Resources or a related discipline
  • Minimum of 2 years’ administrative experience, preferably in Human Resources
  • Proficiency in Microsoft Windows and other Office applications
  • Ability to maintain strict confidentiality, be proactive and self-motivated
  • Team player with a positive attitude
  • Good verbal and written communication skills
  • Excellent interpersonal skills and ability to communicate effectively with all levels of staff
  • Good organizational and time management skills
  • Working knowledge of local Labour, Health, Pension and Immigration laws

Compensation:

  • Cayman First offers an attractive salary and benefits package, as well as the opportunity to become a part of a dedicated team of professionals.
  • The salary range for this position is CI$35,000 – $42,000 per annum, commensurate with qualifications and experience.

 

Email your application to: careers@caymanfirst.com

Application deadline: December 10th, 2021

Client Support Associate

Reporting to the Supervisor – Customer Service, the successful applicant will be responsible for providing customer support for the Group’s client self-service application and related processes. The Client Support Associate will efficiently organize, respond to, troubleshoot, and provide solutions to queries and relevant quality assurance activities.

Responsibilities will include, but are not limited to:

  • Assisting with inbound and outbound calls, emails, and chats in line with company service standards
  • Fielding customer queries, concerns, and complaints with the goal of providing solutions
  • Reviewing and validating documents and data for accuracy and relevance
  • Working with team to identify innovative ways to improve the business
  • Rendering any assistance necessary to ensure the efficient operation of the Unit as a whole

Requirements:

  • Associate degree (or higher) in Business-related field from a reputable institution
  • Minimum two years of relevant work experience in customer service and/or support role
  • Basic understanding of customer service principles
  • Basic General Insurance knowledge
  • Strong customer service skills
  • Strong time management skills
  • A passion for creating solutions with a positive attitude to change
  • Strong level of comfort with new technologies
  • Strong telephone and verbal communication skills along with active listening
  • Excellent communication skills (written and verbal)

Compensation:

Cayman First offers an attractive salary and benefits package, as well as the opportunity to become a part of a dedicated team of professionals. Salary range for this position is CI$33,600 – $40,800 per annum, commensurate with qualifications and experience.

Email your application to: careers@caymanfirst.com

Application deadline: December 17th, 2021

Are you interested in joining Cayman First?
Send us your resume today!

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