Cayman First is committed to Employees, Clients, Community and Business Partners

November 2, 2022

Cayman First is committed to Employees, Clients, Community and Business Partners

We recognize that rumors have been circulating in the market regarding the financial health and stability of Cayman First Insurance Company. We pride ourselves on our transparency; therefore, to prevent any further speculation on falsehoods, we advise that any concerns about our company’s current operations and outlook are completely unfounded.

Over the last four decades, we have kept faith with the insuring public and other stakeholders by delivering on our promises through paid claims totaling millions of dollars each year. Our financial strength has been affirmed as A- (Excellent) with a stable outlook by leading rating agency AM Best, which is independent and objective recognition that our company is well positioned to meet our commitment to our clients.

Recently, we made a significant investment in a new system implementation that will allow us to continue to enhance our ability to offer exceptional claims service to our clients and to deliver the high level of service that the Cayman public demands and deserves. We are pleased to have cleared the initial hurdles that appeared during the first phase of our rollout and are working diligently to transition to full functionality as soon as possible. Claim payments continue to be processed for all providers. Over the course of the past week, our trusted providers have confirmed that they are now accepting our member ID cards.

Cayman First has proudly served the Cayman Islands for nearly 40 years, and throughout this time, our company has grown with the community. We have provided career opportunities and training in a wide range of specialized fields, actively invested in Caymanian education and excellence, and worked to support the Cayman economy by delivering essential property and health insurance protection to businesses and families across our islands.

Cayman First remains a committed community-based employer. Nevertheless, as is the case in the business world, companies may find that there are different views among the leadership on how to evolve various aspects of the business and may agree to part ways with team members. We are grateful for the knowledge and service offered by all those who have contributed to our company over the years, and we continue to advance our people as we welcome new leaders to our team.

We are proud of our long history of providing security and confidence to our clients and will continue to serve our community now and in the future.