9:00am - 9:15am
Moderators
Arlieth Rolle-Young, Claims Advisor - P&C, CFI
Erwin Freeland, Claims Manager - P&C, CFI
Opening Prayer
Cecillia Stewart-Hyre, Asst. Manager & Branch Administrator, CFI
9:15am – 9:45am
Embracing Change & Building the Future
Lorna Murphy, Personal and Business Coach and Learning & Development Specialist
9:45am – 10:15am
Panel: Building for Tomorrow
Alison J. Treco, Executive Chair, BFH
Chris Hind, Chief Executive Officer, CFI
Polly Pickels, Vice President - GIS, CFI
G. Kelly Banks, Vice President - Information Technology, BFCS
10:15am – 10:35am
Forecast for the Future
Chris Hind, Chief Executive Officer, CFI
10:35am – 10:45am
Q&A
10:45am – 11:00am
Morning Break
11:00am – 11:20am
Our Digital Transformation
G. Kelly Banks, Vice President - Information Technology, BFCS
11:20am – 11:30am
Q&A
11:30am – 11:40pm
Property & Casualty
Roger Balkissoon, Vice President - P&C, CFI
11:40am – 11:50am
Group Insurance Services
Polly Pickels, Vice President - GIS, CFI
11:50pm – 12:00pm
Accounts
Ruth Kibe, Chief Financial Officer & Asst. Managing Director, CFI
12:00pm – 12:10pm
Q&A
12:10pm – 12:25pm
People & Culture Highlights
Stephen Nolan, Manager - Human Resources, Training & Administration, CFI
12:25pm – 12:35pm
First Choice Awards
Stephen Nolan, Manager - Human Resources, Training & Administration, CFI
Alexis Carias, Underwriter, P&C, CFI
12:35pm – 12:45pm
Closing Remarks
Chris Hind, Chief Executive Officer, CFI
12:45pm – 2:00pm
Lunch